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Rapidly-growing UK restaurant chain migrates key business processes to Microsoft Dynamics 365
TGI Friday’s popular and rapidly-growing restaurant franchise in the UK wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the franchise is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday’s can continue to onboard more business processes whileRead More
Department of Health and Human Services: Health services delivering powerful digital experiences
The reach and scope of digital healthcare services is expanding. Given the overwhelming potential they offer for transforming the industry, it’s safe to say that this is only the beginning of a much deeper transformation. This shift promises to benefit both healthcare providers and their patients by empowering doctors with improved data collection that guidesRead More
How Starbucks is using AI to improve the customer experience
The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference:
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Alcoa puts Frontline Workers at the center of its digital transformation
Alcoa uses #Teams and @Microsoft 365 to become more operator-centric with solutions that enable its employees in Iceland to manage schedules efficiently, streamline processes, and improve communication. Check out the video and then ask us how we can help you put your organization's #FrontlineWorkers at the center of digital transformation with Microsoft solutions.
Work remotely, stay secure
When your business moves to remote work, you need to stay protected from cyberattacks. With #Microsoft security, you have best practices that help ensure the best protection. Read this article and contact Global Solutions IT, Inc to learn more.
Leveraging Tech to Improve Customer Experience: 11 Smart Techniques
CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers' experience.