Cloud Systems Administrator

A Cloud Systems Administrator is responsible for working in a mixed Windows and Unix software environment. The responsibility of the individual is to manage the instances of the cloud infrastructure services and the multiple cloud servers. The professional also leads, oversees and maintains, multiuser computing environment as per the requirements of the organization. The individual in this position must have strong technical knowledge of virtual machines (IaaS, Writing Code (PaaS) and Software as a Service (SaaS).

The cloud systems administrator will have to develop, configure, implement and manage the systems that comprise the underlying cloud platform. The professional assists in setting up public or private cloud systems. They have to learn how to balance workload and deploy them in an automated way. The individual should monitor and alter the systems as per the prescribed methodology.

The Cloud System Administrator is the one who establishes and executes the cloud operations as per the specifications and parameters. They should select the cloud providers as well keeping in mind the requirements. The technicians must implement cost-effective cloud-based systems that will fulfill the technical requirements of the organization.

Job Description
The primary job responsibilities of the cloud administrator are to work in coordination with the IT department to develop and support cloud, windows or Unix infrastructure. They usually provide technical assistance on windows, cloud-based systems, and resolve operational problems. The professional will also assist in the administration of cloud service and a Windows server environment. Here are some of the additional cloud systems administrator responsibilities that come under the job purview:

Install & Troubleshoot
The cloud systems administrator will install and configure the Windows operating system in cloud IaaS providers. The individual is also the go-to personnel to resolve and provide any assistance about system problems. The professional looks into the configuration and network security of the systems to make sure they are working correctly and they are up-to-date. It is also the individual’s responsibility to manage and upgrade operating systems.

Implement & Integrate
The technician usually monitors and analyzes the capabilities and performance of the systems. They compare, evaluate, and implement new technologies, and integrate systems into the computing environment. It is the individual’s responsibility to document systems infrastructure for the convenience of the users.

Security & Strategies
The Cloud Systems Administrator should provide all the necessary assistance to the cloud servers, including security configurations, patching, and troubleshooting. The personnel also helps to maintain system security strategies, policies, and procedures.

Great Expertise
As a requirement, the cloud systems administrator should have good knowledge of Open LDAP, Proofpoint, Active Directory, Exchange, Office 365, Azure, AWS, GCP, and other Windows-based and Linux technologies. The ability to configure VMs and Web Applications are added advantage to become a cloud system administrator.

Education Qualifications
Anybody interested in taking on a cloud systems administrator position must have a bachelor’s degree in computer science, information technology, electronics, or telecommunications. Some employers also look for other relevant work experience as well. It is an added advantage if the candidate has a master’s degree.


Certifications Path

IBM Certified Application Developer – Cloud Solutions v3

IBM Certified Architect – Cloud Solutions v3

IBM Certified Solution Advisor – IBM Cloud Foundations V1

Cloud Platform – Sales Specialist

Cloud Computing is one of the hottest trends in the industry and has been instrumental in helping many companies transform their IT practices and build better business solutions; many are just getting started. As the leader of Hybrid Cloud, IBM has been the partner with many of these companies at they embark on the Cloud journey. IBM brings a unique portfolio of capabilities that differentiates our solutions and provides clients the right solution for their specific business problem.

As a Cloud Platform Sales representative, you will be the face of IBM’s capabilities to the customer. You will be responsible for building and growing relationships with your Financial Services clients, listening to understand the business problems and requirements, and building a solution that meets that criteria. You will be responsible for presenting configurations and pricing for the solution, negotiating the terms, conditions and pricing and understanding the steps to come to closure. You will be responsible for reporting an accurate representation of your business to IBM leadership. Following closure of an opportunity, you will be responsible for maintaining the customer relationship to ensure client satisfaction.

Position Summary and Responsibilities:
Seller is responsible for the coordination and successful execution of all required sales related activities within an assigned territory or set of accounts in order to achieve assigned financial sales objectives.

Activities include working with and leveraging other IBM client facing teams to create demand, identify opportunities, qualify opportunities, and then directly executing high quality professional engagements that result in winning opportunities that achieve assigned targets, while providing high value customer solution
Build rapport with clients and manage existing relationships to deliver a best in class service while increasing IBM’s share within their environment
Identify markets and create opportunities to grow your client base
Be able to appropriately and accurately represent your business using the sales forecasting tools
Communicate & influence at IT Director/CIO level (Oral and Written) through understanding of requirements and articulating the business value of our solutions
Team with IBM’s Business Partners to drive more opportunities
Stay current on Industry trends and competitive threats

Required Technical and Professional Expertise
Leadership skills with self motivation
Ability to collaborate with teams within IBM and partners externally
Creative problem solver and open to change
Ability to work in complex, matrix managed organizational environments
Experience and understanding of the Cloud market
Software Sales Experience
Solution Sales Experience
Client Facing Experience
Experience leading direct and matrixed sales organizations
Develop, drive and communicate a clear winning strategy for IBM Cloud

Preferred Technical and Professional Expertise
Sales & Technical skills: Preferably with Cloud Solution Sales experience
Fluent in English


Certification path

IBM Cloud Management Sales Foundations

IBM Digital Business Automation Sales Foundations

Private Cloud Sales Foundations

IBM Certified Deployment Professional

IBM Certified Deployment Professionals are responsible for planning, designing, installing, configuring, customizing, troubleshooting, skill transferring and supporting IBM products, including IBM WebSphere Application Server, IBM MQ, IBM Tivoli and Rational products.

Job Description
IBM Certified Deployment Professionals are responsible for managing computer architecture and its components. They must establish an asset cycle management that includes inventory, contracts, purchasing, resources, work management, service requests, and security. They are responsible for system setup and administrative tasks.

These certified experts must identify and rectify any issues related to IBM Management Solutions. They must have proper knowledge of the IBM Security Framework and its relationship to other system components. Deployment Professionals are further responsible for building and managing IBM Security rules and reports and for resolving any other issue that may arise, and they must be able to install and configure IBM Security components.

Deployment Professionals should have a strong understanding of primary computer architecture systems. They must be able to deal with any issue related to security technologies, such as firewalls, encrypted keys, SSL, HTTPS, SSH, intrusion detection, routing switch ACLs, VLAN, Span Ports, and other technologies. It is also important that they have expertise in various TCP/IP Level 1 skills.

IBM Certified Deployment Professionals must be well-versed with LINUX operating system commands such as vi, iptables, ssh, cat, tail, grep and others. They must be capable of understanding both vulnerabilities and vulnerability scanners. They must also have basic proficiency in CVSS and other scoring systems and have knowledge of shell scripting.

Deployment Professionals are responsible for managing both operating systems and databases. They must have a good understanding of hardware systems and virtual machines, networking tools, and protocols. These certified experts must be able to fulfill all information security regulations. They must further have database administration experience and experience with web server, components , WebSphere Application Server, IBM MQ and Tivoli process automation engine application toolsets. Deployment Professionals must also be able to use single sign-on protocols and multi-factor authentication as well.

Educational Qualifications
Job candidates must have a bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics or some related field. Employers usually prefer those who have prior work experience. Some organizations also prefer candidates who have a master’s degree or some specialization.